"Michael just left after completing our assembly. Thank you for getting us set up so quickly. You have made things very smooth. This is the second time Michael has come to assemble furniture for us. He is a wonderful asset to your company. He is always so professional, helpful, and polite. I just wanted you guys to know what a great job he has done and what a great employee you have in him. Thank you again!"
"Just completed our Paint reset; turned out so great, we are really pleased. Mark and his team did a great job. We are ready to start working on the hardware reset. Will start putting together an order next week. We were hoping to get scheduled sometime in June. I talked to Mark about this; we would like to use him and his team for the hardware reset. Thanks again!"
"Wanted to take a moment and recognize those named below for their extraordinary job in the paint re-set completed March 10, 2014. Under Paula leadership and direction, Jason, Dan and Derrick came into my store and hit it right out of the park. They moved in lock step, worked well with each other, were tidy, professional and thoroughly dedicated to the task at hand. I could not have been more pleased. Please take a moment and congratulate these outstanding employees for the conscientious way they perform their work. It was my sincere pleasure to write this note."
"I would like to thank Ray for his work during the Orlando Renovation. Ray's leadership and dedication were key for the on time completion of this project. I look forward to working in partnership with Ray in future projects. Thanks!"
"Tyler - could you pass this on to management at Apollo? I just wanted to let them know that the crew that was sent for the reset was definitely top notch. Third overnight reset I have had with Apollo and they were by far the best I have seen."
"I wanted to take the time to recognize Tim Stallings for going above and beyond for us here at Lake Elsinore. I know that Lake Elsinore his furthest store on his route, but he comes in with a great attitude and is a pleasure to work with. He is a great asset to us and I appreciate all he does for us."
"We are writing to compliment your employee, Reggie. A few weeks ago we purchased a desk and chair. The delivery went as scheduled and Reggie arrived the following day to assemble the pieces. He was very adept at assembling the pieces, polite and efficient."
"He was courteous, quick, and conscientious and overall did an outstanding job!"
"I just wanted to thank you and everyone on your teams for the long hours you put into making this store happen, there is no way we could have did this without your dedication to the details. As always you came through as you always do. Again Thanks!"
"This store had well over 80 sections that needed to be moved prior to the installation. The store fell short of getting all of the moves done in time for the reset start date. The Apollo team stayed in the store after their contracted 20 moves were complete and helped the staff finish the reset and the remaining sections that needed to be done in time for the busy weekend business! Chris and Ryan from Apollo did not have to do this but they chose to. They could have charged our retailer for these extra moves, but they did not. Instead, they saw a situation in which they could help one of our retailers, and they did it selflessly! Talk about amazing every customer every time!"
"I wanted to thank the Apollo team you sent us to help us re-open our new location. They did an incredible job—without them, our re-opening would not have been such a success, nor would our store look as beautifully merchandised as it does. Jeff and Dominic provided great leadership during the whole process. No matter what needed to get done, they did it, and their positivity and sense of fun made the work go faster. Steven—a do everything guy. Like Jeff and Dominic, he was willing and able to do anything and everything we asked, and was a delight to work with.Lonnie, Pam, and Darcy— great attitudes and great work ethics. All three were also very good at identifying potential problems/issues so they could be resolved before they turned into catastrophes.Gladys, Yolanda, Vickie, and Jessica—these ladies were great at merchandising. They caught on quickly to REI merchandising standards and helped their coworkers, as well as some of our new hires, follow those same standards throughout the clothing and footwear departments. So a huge, huge thank you."
"Wanted to follow up on our conversation and reiterate how impressed I am with the job Ray and his team are doing in Leonardtown, MD. Store looks great and they are working neatly and efficiently. I appreciate Apollo sending their best crew on these high profile projects. Ray will be a valuable mentor for many of your other leads. Not many people have the knack for handling large and tough retrofits but he certainly does."
"In my 22 years of retail, I have never experienced such a fine team. Your entire team has been professional, positive, and dedicated. Today is a bitter/sweet for 3168 as most of your team is leaving to move onto another project or return home. We truly appreciate all of their hard work through this project. Jeremy and Bob are true assets for Apollo. There was absolutely no hesitation to do whatever it took to get 3168 where it is today. Having to deal with a variety of hurtles during setup, they have been very supportive with bringing solutions to the table. I appreciate what they have done. There is no doubt in my mind that the New Bear Lowes will be very successful because of the Apollo team effort."
"We are an older store with Streater fixtures and had a hard time getting the back graphic panels to line up. Tom located missing parts and ordered new parts, which was no easy task. With all this being said, the best thing Tom did was send Juanita. On arriving at the store she assessed what was needed and located items at another nearby store. She came back early the next morning and together we got started. It was a challenge but Juanita's never give up attitude and work ethic got the panels installed. I just wanted to let you know what an asset she is to your company."
"I wanted to take a minute to commend Ray and his team for an outstanding job in our store. I have worked as a store manager for over 20 years and have experienced a lot of different merchandising teams. Ray and his team are by far the best I have ever encountered, not only the professionalism and attention to detail with merchandising but their overall professionalism was outstanding. I would love to request this team when we do the whole store. Ray kept me posted on progress and updated me on any variations that needed to occur and make sure I approved of what he was doing and the end result. Outstanding Job!!!!"